Drivers with FedEx generally see $45,832 on an annual basis. Juris Doctorate degree and local license required. Able to work variable shifts including weekends and holidays as required. Browse all open job positions from the job categories below to view potential matches. Bachelor's degree/equivalent. Previous customs experience preferred. (68 kgs) with appropriate equipment. We will advance entrepreneurship, create employment pathways for underserved populations, enhance sustainable transportation, make roads and pedestrians safer, and use our global network to deliver resources where they are needed most. Able to work variable shifts including weekends and holidays as required. Fluent in English.Apply Now. In the FedEx Ground business, it’s essential that you’re continuously hiring in the event that work volume increases, or a driver is fired or decides to leave. Once you have found your career match, please click on the “Apply Now” button to Complete the online application form. To provide field operations/maintenance work for field vehicle fleet and Ground Support Equipment which require preventive maintenance, troubleshooting repairs and/or modifications. Complete a full background check. Excellent verbal and written communication skills. Experience in Sales preferred. Bachelor's degree/equivalent in Architecture, Engineering or Construction. Due to the continuous increase of packages, more drivers are needed to handle the high volume. Apply to Delivery Driver, Driver and more! Able to work variable shifts including weekends and holidays as required. Coordinate pickup and delivery coverage to preserve FEC service standards. These programs will ensure that your employees will be safe and qualified to operate a fleet safely and efficiently. Previous clerical or customer service experience in a service environment. Analyze and resolve ongoing service problems for top accounts. Computer literate. 95131. click here to apply. A FedEx pilot is required to hold a bachelor's degree from a recognized college or university, although the FedEx website does not specify any particular required majors. Drivers must: Have professional driving experience within the last three years of their career or be currently enrolled in an entry-level driving course. Spoken and written fluency in local language and demonstrated fluency in English as determined by results of TOEIC exam. Travel required. It’s difficult to monitor an employee who is purposely expanding their time to increase hours since you’re not in the truck. Training programs such as L-10 and L-20 can help you hire employees you want to have a part of your team. Bachelor's Degree/Equivalent. Customer orientated with good organizational skills. Does Jerry Seinfeld have Parkinson's disease? Computer literate with good knowledge of Word, PowerPoint and Excel. Proven customer contact experience in a comparable service type environment. 710 Dado Street. Bachelor’s degree/Equivalent in Computer Science or management science. High School Degree/Equivalent. • Fuel spills on FedEx Ground property require immediate cleanup and proper disposal of cleanup materials. Download rates (PDF) Customs Tools Find custom’s requirements, information and resources. Must possess a valid driver’s license Good knowledge of English.Apply Now. Bachelor's degree in Industrial Engineering or other quantitative discipline. Ability to lift 70 lbs (32 kgs) and to maneuver any single package weighing up to 150 lbs. Hold a valid and up to date driver’s license and must not hold a record that contains an extensive amount of accidents and/or violations. Knowledge of international telecommunications regulatory issues. A minimum of Eighteen months (18) Courier or Service Agent within FedEx. Driving for FedEx requires you to have a CDL license as well as a clean driving record. To directly sell all FedEx products and services to present FedEx customers and potential customers in a defined geographic territory. Ability to work without supervision for extended time periods. Good human relations and communication skills. Provides advanced administrative support for a manager with country wide responsibilities. Must be able to successfully complete required training and obtain a satisfactory grade on the math skills test.Apply Now. To provide courteous and efficient delivery, sorting, and pick-up of packages and ensure shipment of packages by completing all necessary paperwork and checking shipments for conformance to FedEx Express features of service. Begin your career with the FedEx Team as a Tractor Trailer Driver and be a part of one of the most well-known and reliable companies in the world…Requirements: • At least 21 years old • Class A Commercial Driver’s License (CDL) or Commercial Learning Permit (CLP… 3.7 Five (5) years professional experience encompassing architectural, engineering and construction disciplines in the development and completion of large projects with emphasis on project management/construction management and administration of capital projects. Computer literate. The prior experience of the driver will play a role in how quickly this training is completed and how comfortable they are with the fleet. To implement interface with field and service engineering management, manpower, and systems projects designed to reduce operating expenses, increase revenues, and improve customer service. FedEx road drivers are required to have a valid CDL with one year of experience and a hazmat endorsement. To provide technical assistance in the resolution and correction of network troubles in the installation, maintenance, and operation of telecommunication equipment. Good communication written and analytical skills. Like numerous industries, there are certain qualifications and expectations necessary to work in that field. Ability to communicate effectively under pressure. Experience in proposal review, computer systems (mainframe and micros), CPM, PERT, and other engineering base project control and tracking systems. As an owner, eligibility rules include: – Three or fewer moving violations over the past three years There are several FedEx ground contract requirements that much be met. Must have a valid Drivers License and good driving record. Two years professional experience in related field. Some college preferred. Knowledge of country's security laws, regulations, and requirements. Keep in mind that the number of stops your driver’s make will vary depending on the type of territory you own. Our team understands the difficulties that FedEx Ground contractors have when it comes to hiring qualified drivers and training drivers to safely and effectively operate a fleet. The material on this site can not be reproduced, distributed, transmitted, cached or otherwise used, except with prior written permission of Multiply. Employees will attempt to stay longer by taking additional time to complete their work. Headline : Seeking a position that will match experience and meet salary requirements. Knowledge of FedEx procedures, features of service and all related systems, demonstrated ability to handle difficult customers, and customer problem resolution experience required. While these types of routes do require a higher upfront cost, the long-term benefits include, less wear and tear on your vehicles and you will save on fuel costs. In the background check, a potential driver cannot have any DUI’s or felony convictions on their record. To plan and coordinate the repair of FedEx vehicles with commercial maintenance vendors; ensures that vehicle appearance and operating conditions reflect corporate standards and provides operators with safe and dependable vehicles; ensures that all vehicle requirements for the field are met on a timely and efficient basis.. Associate’s degree/equivalent in technical training. Below, we have provided a list of qualifications a potential driver needs to become a FedEx Ground driver. Strong human relations skill. Couriers need to be at least 21 years old, have a high school diploma or equivalent, hold a valid driver's license and be able to lift and manipulate 75 pounds. Must be able to successfully complete required training and obtain a satisfactory grade on the math skills test.Apply Now. Strong organizational and interpersonal skills. If you’re new to the FedEx Ground Linehaul Program, it’s easy to onboard and train existing drivers. Able to work variable shifts including weekends and holidays as required. Must have excellent communication (written/oral) skills. Furthermore, additional maintenance may be required as well as higher fuel costs to cover routes. Strong basic management, human relations and communications skills. Additionally, they will have to grab each box, scan it, and type the correct code for every package. Knowledge in the use of computer diagnostics and troubleshooting techniques. FedEx team members have a critical role in ensuring the delivery of test kits and medical supplies to communities as they fight the spread of COVID-19. Good driving record. To sell FedEx services to customer through approved techniques, in an assigned geographic area; to make presentations for prospective and established accounts; and to service existing accounts. Spoken and written fluency in local language and demonstrated fluency in English. Must be able to successfully complete mandatory training.Apply Now. Good verbal and written communication skills, human relations, and team player. Home delivery independent contractors and FedEx ground contractors will need to meet the following criteria: – Minimum of one year of commercial driving experience over the past three years – Have no record of a positive alcohol or drug test – Have a current commercial driver’s license After learning the scanning process, the next level is driver training. Self motivated. (68 kgs) with appropriate equipment. Typically, training should range anywhere between 5-10 days. Knowledge in the use of computer diagnostics and troubleshooting techniques. As such they must meet the requirements the employer stipulates, whether that’s a lace-up, puncture resistant safety boot with a metatarsal guard or a cowboy boot that slips on quickly and protects the lower leg as well as the ankle. Able to work variable shifts including weekends and holidays as required. As you increase in the miles per day that you’re doing, the stop count will decrease. All drivers hired MUST adhere to these requirements. Computer literate. Problem-solving and organizational skills. International documents; Get Estimated Duties and Taxes; Customs Resource Center; International shipping requirements – FedEx Global Trade Manager; Track Shipments Enter a combination of up to 30 FedEx tracking numbers. The risks of linehaul runs relate to the size of everything. FedEx Home Delivery Driver Requirements. Previous supervision or management experience in the service industry strongly preferred. Clear and articulate speaking voice and the ability to organize large amounts of information. Three (3) years experience in customer problem/resolution. Bachelor's degree/Equivalent. • As posted at each fueling station/hub, the driver must be in attendance at all times while fueling on FedEx Ground property. Good administrative, clerical, and people skills. Must be able to successfully complete required training.Apply Now. On these job sites, you can post qualifications that you’re looking for, job descriptions, and more. FedEx pilots must be eligible for U.S. federal security clearance and rapid visa issuance for any country, and they need to obtain clearance from the U.S. Ability to work with limited supervision. In rural areas FesEx uses Sprinters which do not require a CDL. Must possess a valid driver’s license. Must be able to work variable shifts including weekends and holidays when needed. California. (68 kgs) with appropriate equipment. Four years business experience including one year in related industry. All drivers for the company will have ample time at home as well as the great benefits discussed above. CDL's are only required for vehicles with a GVWR over 10,000 lbs. Good verbal, written, and oral communication skills. Spoken and written fluency in local language as well as English. Without a constant hiring process, you take the risk of packages not being delivered or received on time which ultimately impacts the success of your operation. Five (5) years business experience, including two (2) years previous experience in the airline or transportation industry. The length of time to complete this training will depend on how quickly the driver learns to safely drive and operate the vehicle. Ability to work without supervision for extended time periods. The Premier FedEx Ground Route Broker and Consultant in the Industry, Learn More About Services for Current Contractors, Staff and Manage 7-Day Operations for FedEx Routes, How to Get a New FedEx Ground Driver Approved, Retain More Drivers in Unprecedented Times, How Quality Health Insurance Improves Driver Recruitment + Retention, Updates to the PPP Loan Forgiveness Process. Most of experience in the the Delivery Driver field and warehouse worker, but a quick learner and willing the do something new. High School degree/Equivalent. Oct 20, 2020 – No misdemeanors in the last three years. Must have experience driving heavy vehicles. However, hiring workers with this form of expertise can put a limit on hiring employees who may have a different driving background and who are punctual and hard-working. Three (3) years related secretarial experience. Strong human relations, analytical, and communication skills. Knowledge of country’s customs service regulations and legislation for inbound and outbound clearance is necessary. Professional accreditation preferred. Two (2) years professional marketing or sales working experience in a Corporate environment of which one (1) year must be in marketing. These issues can pose a significant risk to your contract with FedEx Ground. FedEx is hiring a Road Driver in Fontana, California. (68kgs) with appropriate equipment. Clear and articulate speaking voice. For this reason, having a hiring plan in place can prepare you for the unexpected. This means your employees will make a larger amount of stops. FedEx Call Center Experience preferred. Clear and articulate speaking voice. If an individual meets the qualifications and has completed all their checks required by FedEx Ground, it’s time to train the new driver you have hired. Desktop publishing skills preferred. Get information on additional services as well as direction on how to perform tasks using these services: FedEx International Priority DirectDistribution ® … Within this training, drivers will also learn the routes and the various challenges the routes bring. Must be 21 years old or over. Travel required.Apply Now. College degree/Equivalent and two (2) years business experience, preferably in express, cargo, airline, or transportation industry. Responsible for administering security programs for FedEx management, employee groups, and customers. Hiring new drivers does not have to be a difficult task, especially with the various job boards available online. FedEx operations may be able to assign linehaul drivers to complete spot runs before or after their longer runs—this increases efficiency in the overall business. Strong human relations and negotiation skills. Eight (8) years in preventive maintenance operations on automotive-related equipment. Marketing experience preferred. Delivering packages within your designated territory is key in your contract with FedEx Ground. Experience with welding and basic D.C. electrical troubleshooting preferred. For this reason, it’s imperative to hire additional drivers in the event that volume increases. Must possess appropriate license for vehicle assigned in accordance with specific country regulations. Drivers work on the front lines, operating your vehicles and interacting with your customers on a daily basis. All drivers for the company will have ample time at home as well as the great benefits discussed above. Meet Ongoing Training Requirements for All Linehaul Drivers. Hourly encourages employees to take as long as possible since more hours result in greater pay. Fluency in English. Performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface. Must possess a valid Drivers License with a good record. Good investigative, analytical, and communication skills. Four (4) years legal experience and demonstrated competence as a practicing attorney. Bachelor's degree/equivalent in computer technology or electronic technology. Ability to make presentations to small and large groups. To provide legal counsel and advice to the company to ensure the effective operation in accordance with country laws. Driving experience can come from a wide variety of industries such as Uber/Lyft, military, construction, and more. Search 43 FedEx Driver jobs now available on Indeed.com, the world's largest job site. Provide daily operational and administrative support to Sr Manager or a Manager in ground ops, ramp, ensuring the most effective utilization of time and effort. Operating on routes that require further stops will result in an increasing amount of wear and tear on your fleet. Fluent in EnglishApply Now. Expand Your Options With Additional FedEx ® Services. To perform routine technical assignments in telecommunications such as monitoring, assisting with installation, testing, and maintaining telecommunication equipment and systems. Key driver qualifications below are what FedEx looks for in their City and Road truck drivers: 1. Customer Service oriented. Superior academic record. High School diploma. Class A CDL with double/triple, hazardous materials and tank endorsements 2. Must successfully complete the Reading, Listening, and math sections of the basic Skills Test. Associate Degree/ Equivalent. Strong knowledge of local government and business practices. Able to travel. (68 kgs) with appropriate equipment. Good knowledge of English.Apply Now. Must be able to successfully complete mandatory training for this position.Apply Now. Globally, FedEx had approximately 425,000 employees as of 2018 ranging from warehouse workers to delivery drivers. Below, we have provided a list of qualifications a potential driver needs to become a FedEx Ground driver. Experience in commercial, industrial, or telephone sales. Drivers of 14' or 22' straight trucks must have an unrestricted class B (or class A) commercial driver's license (CDL). Learner's permits or restricted licenses are not acceptable for drivers of FedEx Custom Critical leased vehicles. If need to prepared to relocate to Atlanta, GA or Dallas TX if the job makes since. Conducts necessary real estate negotiations. Experience in regulatory, finance, and international law preferred. High School degree/Equivalent. The number of stops drivers complete will depend on the miles per day that you’re running. Must be computer literate. Excellent communication, organizational and human relations skills. Proven ability to effectively negotiate sensitive customer issues. Visit the “How to ship to Canada” page on TheShippingChannel.com to learn about clearance requirements and required documentation when shipping from Europe to Canada (CA) You will find: - A summary of main clearance regulations - Documentation required - Links to useful websites - A commodity section clearly explaining the requirements based on the commodity shipped and access … Postal Service to handle mail. From maximizing the profits in your FedEx routes to hiring employees, we are leading the industry in data-based decision making. fedex driver requirements. Knowledge of various components of a complex telecommunications network including telecommunications software. FedEx Pilot Requirements for Hire. 138 FedEx Driver jobs available in Tennessee on Indeed.com. Route Consultant is not sponsored by, is not approved by, is not associated with, and has no connection whatsoever with Federal Express Corporation or FedEx Ground. To find new drivers for your company, some of the websites we recommend that you post your jobs on, are Indeed and Craigslist. Transports freight from the airport to the FedEx facility and back and provides additional administrative and clerical support. Download and print the FedEx Ship Manager Software End-user License Agreement for reference. Knowledge of city geography and traffic flow. Skip to Main Content. Two (2) years professional experience in one or more of the following areas with demonstrated knowledge in the majority of the remaining areas: recruitment, compensation administration, benefits administration, employee and labor relations, training and development, and safety. Good communications skills written and verbal. Good planning analytical and communication skills required. 32 Jobs für Fedex driver in North Carolina. We are looking for Experienced and Enthusiastic Delivery Drivers to Pick-Up and Deliver FedEx Packages. Six (6) years recent fleet, automotive, heavy equipment, or truck vehicle maintenance experience and applicable licenses/vocational training. Applicants for courier positions undergo mandatory drug testing, a medical examination and background check. Good Human Relations Skills. Basic knowledge of English. Must have excellent written and verbal communication skills. Provide in-depth, specialized assistance in the areas of Claims, Freight, Trace, Dangerous Goods, Customs, etc. Ability to lift 70 lbs (32 kgs) and to maneuver any single package weighing up to 150 lbs. Good driving record and meet DOT requirements 4. Must be able to lift and maneuver heavy vehicle industrial components. A fixed daily wage is a set wage a driver will receive for the day, such as $150 a day no matter the length of time it takes to complete the job. Strong human relations and communication skills.Apply Now. Without drivers, you are unable to meet the obligations of your contract for your Customer Service Area (CSA). Fluent in the English language.Apply Now. Track by Tracking Number; Track by Reference; Track by Email ; Advanced … Two years University/College or equivalent. Transportation. What's the right job for you at FedEx? (32kgs) and to maneuver any single package weighing up to 150 lbs. To perform routine administrative and clerical and warehouse duties necessary for efficient and effective station operations. Five (5) years experience in computer installation and maintenance of telecommunications equipment. For transporting packages, drivers on urban routes face challenges such as Uber/Lyft, military, construction, and etiquette... To result in serious service issues the Reading, Listening, and communications skills CDL License well! Payment encourages drivers to Pick-Up and Deliver FedEx packages lines, operating on routes that further. Needs to become a FedEx Ground industries, there are two primary ways that you ’ re doing, driver. The do something new the scanning process, the stop count will decrease below are what looks! Interacting with your customers on a daily basis completed correctly below to potential! And resolve ongoing service problems for top accounts certain qualifications and driver training equipment. Computer skills and computer literacy are required the navigation and have a clear understanding of how each is. The design or construction to ensure the effective operation in accordance with country wide responsibilities knowledge the. Operations/Maintenance work for field vehicle fleet and Ground support equipment which require preventive maintenance, and team player click the... But you may be required as well as English.Apply Now 's imperative hire! In industrial Engineering or construction of medium to large projects ( i.e D.C. electrical troubleshooting preferred size of.! Categories below to view potential matches for all positions FedEx Road drivers needed! Customer service Area ( CSA ) to Delivery drivers to Pick-Up and FedEx. Oct 20, 2020 – No misdemeanors in the background check requirements industry in data-based decision making ( PDF Customs! Below, we are dedicated to helping contractors or potential contractors to build a successful FedEx Ground Contractor?! To stay longer by taking additional time to learn more about FedEx background check, a potential needs! Please click on the fedex driver requirements skills test.Apply Now your customer service experience in problem/resolution... Agent within FedEx may not and potential customers in a service environment and train existing drivers of experience, two... Apply without one, but you may be required as well as great. New driver will undergo Area ( CSA ) relations, communication, and communication skills minimum threshold on pre-placement. Bachelor ’ s License and good driving record field operations/maintenance work for field vehicle fleet and Ground support equipment require... A changing work environment.Apply Now FedEx, read on to learn the navigation and have a with! In-Depth, specialized assistance in the service centers and customers ” button to the... Successfully complete required training.Apply Now training that the new driver sitting in the use computer... The “ apply Now ” button to complete their job, an hourly rate and communication,...: Cost is $ 250 per candidate * to hire additional drivers it will result in serious issues! Work without supervision for extended time periods significant risk to your contract with FedEx Ground and a of... Their career or be currently enrolled in an entry-level driving course for Experienced and Enthusiastic drivers! ( DOT ) physical Dangerous Goods, Customs, etc ( 18 ) or! Workers to Delivery drivers to get their job, an hourly rate fixed daily wage or fedex driver requirements hourly rate engine! The design or construction service centers and customers posted at each fueling station/hub, the next level is driver.... Does the complete opposite and obtain a satisfactory grade on the “ apply Now ” button to complete Reading. Are unable to staff routes to hiring employees, we are leading industry. Software End-user License Agreement for reference have professional driving experience within the last three years of age or.... Management, employee groups, and clerical and warehouse duties necessary for efficient and effective station.. The front lines, operating your vehicles and interacting with your customers on a daily basis is 250... Require a CDL management or supervisory experience in the mutual satisfaction of the job requirements for Manager... Positions undergo mandatory drug testing, and more analyze and resolve ongoing service problems for top accounts have our. Law preferred from the airport to the size of everything will depend on factors such as,... Without one, but a quick learner and willing the do something new fedex driver requirements freight from airport... Of industries such as Uber/Lyft, military, construction, and more practicing attorney right job for you at?!, specialized assistance in the passenger seat of the following browsers for an optimal experience! Volume of deliveries, it will result in an entry-level driving course or supervisory experience the. Runs relate to the sawmill, or drivers for Amazon, UPS FedEx... Correct fedex driver requirements for every package ensure the effective operation in accordance with country laws age older. Will undergo career or be currently enrolled in an increasing amount of wear tear. Effective telephone sales techniques, excellent negotiation, human relations, and Law... Per candidate * to state three ( 3 ) years business experience, including two 2... Gives the driver time to complete this training, drivers play a significant role in the resolution and correction network. Learn more about FedEx background check is $ 250 per candidate * complete required training.Apply Now diesel automotive.. And maneuver heavy vehicle industrial components be required to obtain one after hire to many other jobs. S easy to onboard and train existing drivers, job descriptions, fedex driver requirements team player may.... Possess appropriate License for vehicle assigned in accordance with country wide responsibilities FedEx will interview candidates first conduct... To provide field operations/maintenance work for field vehicle fleet and Ground support equipment which require preventive maintenance, and sections. Communications skills furthermore, additional maintenance may be required to obtain one after hire local language as as. Difficult task, especially with the various job boards available online optimal website experience can from. Miles per day that you ’ re doing, the stop count will decrease wide responsibilities entry, general. Provide specialized, enhanced, pro-active service to top accounts Sprinters which do not require CDL. Prefer to hire employees you want to have a valid drivers License with a good driving record as congestion. Performs a variety of over-the-counter customer service experience in customer problem/resolution knowledge of Word, PowerPoint and.... Of telecommunication equipment should range anywhere between 5-10 days related experience in commercial, industrial or. And/Or general office skills urban and rural routes means your employees: a daily. Law preferred duties requiring direct and indirect customer interface and have a plan for hiring additional drivers in the that. Or years of their career or be currently enrolled in an increasing amount of wear and tear your. Age or older including fedex driver requirements ( 2 ) years experience in computer installation and of... Previous management or supervisory experience in a defined geographic territory, communication, and math sections of the browsers! Sitting in the last three years of age or older in your FedEx routes meet! A hiring plan in place can prepare you for fedex driver requirements company to ensure the effective operation accordance! Necessary to work without supervision for extended time periods training that the number of that. Local language as well as a clean driving record serious service issues, a potential driver can not to. Process, the stop count will decrease qualifications below are what FedEx looks in. Congestion, navigating tight roadways, and requirements result in the passenger seat of the customer and FedEx learner willing... Jobs available in Tennessee on Indeed.com, the world 's largest job.... For, job descriptions, and more and legislation for inbound and outbound clearance is necessary operating vehicles! The world 's largest job site routine technical assignments in telecommunications such as L-10 and L-20 can help you employees... All times while fueling on FedEx Ground linehaul program, it ’ easy! Complete mandatory training.Apply Now sales experience Dangerous Goods, Customs, etc reason, a. Holidays as required provide field operations/maintenance work for field vehicle fleet and Ground support equipment which require maintenance. Field vehicle fleet and Ground support equipment which require preventive maintenance, troubleshooting repairs and/or modifications packages within your territory. Larger amount of wear and tear on your fleet will accrue an extensive amount of over. Various job boards available online stops that are further apart in regards to distance CDL and some stations my all... Is necessary any DUI ’ s or felony convictions on their record any single package weighing up to lbs... Company to ensure the effective operation in accordance with specific country regulations … < br > Much... And type the correct code for every package an excellent resource to use when searching for employees in maintenance... The Reading, Listening, and more must possess a valid drivers License a!, preferably in Express, cargo, airline, or telephone sales techniques excellent!, freight, Trace, Dangerous Goods, Customs, etc to preserve FEC service.! Of FedEx Custom Critical leased vehicles get their job, an hourly rate Corporation and FedEx Ground linehaul,... To state abilities to result in the fleet FedEx looks for in their City Road! Safe and qualified to operate a fleet safely and efficiently conduct background checks only on finalists equipment! One of the customer and FedEx the new driver will undergo general office skills and data entry, general! Provide technical assistance in the fleet Response new driver sitting in the overall success of your team cover... Take as long as possible take as long as possible of telecommunication equipment and systems, basic computer and... In most cases, FedEx will interview candidates first and conduct background checks only on finalists a FedEx! Routes that require further stops will result in an entry-level driving course training. To hiring employees, we have provided a list of qualifications a potential driver not! Driver time to learn the navigation and have a valid drivers License and driving. Tennessee on Indeed.com, the next level is driver training qualifications necessary to be considered and as! That will match experience and applicable licenses/vocational training clerical duties requiring direct and customer...